How can excellent customer service become capital?

How can excellent customer service become capital? Linda Ireland joins Jim Blasingame to offer tips on how improving customer service, making things easier for your customer, plus building trust is part of your business' capitalization plan.

More interviews with Linda Ireland

Unleashing opportunity hidden inside your organization

Featuring Linda Ireland – January 19, 2011

How improved customer service becomes the best kind of capital

Featuring Linda Ireland – March 03, 2010

Your future success lies in the customer experience

Featuring Linda Ireland – November 30, 2009

The experience: the only way to "wow" customers

Featuring Linda Ireland – June 10, 2009