Want to know what customers want? Ask them!
It's not difficult to know what customers want. Ask them! Jay Mincks joins Jim Blasingame to talk about the fundamentals of serving customers, which begins by asking them what they want and then listening to them until you've earned the right to speak.
More interviews with Jay Mincks
Mincks Success Tip #1: Embrace the price of success
Mincks Success Tip #2: Choose optimism instead of pessimism
Mincks Success Tip #1: Embrace the price of success
Mincks Success Tip #2: Choose optimism instead of pessimism
The imperative of creating and maintaining a corporate culture