Using the balance sheet approach to online complaints

Jay Baer joins Jim Blasingame to talk about how to neutralize online complaints by making sure you have banked a greater number of positive experiences.

More interviews with Jay Baer

Focus social media posts with a purpose

Featuring Jay Baer – May 12, 2020

Focus your pandemic social media strategy on values

Featuring Jay Baer – May 12, 2020

Rethinking how you deliver your marketing messages

Featuring Jay Baer – December 30, 2019

How the marketing landscape has evolved in the past 20 years

Featuring Jay Baer – December 30, 2019

Rethinking how you deliver your marketing messages

Featuring Jay Baer – December 03, 2019