Small business employees make customers happy
Jack Mitchell taught us how to "hug" our customers. Now he joins Jim Blasingame to explain why, before you can love-up your customers, you have to first "hug" your people, and he talks about how to do that on the small business radio program, The Small Business Advocate Show.
More interviews with Jack Mitchell
How one company publishes and operates by their stated values
How one American family business weathered the pandemic
Blending 20th century selling fundamentals with 21st century customer expectations
The five “Hug your customers” selling steps
Blending 20th century selling fundamentals with 21st century customer expectations