Differentiate your business from big business with customer service
With virtually all the things we sell being commodities, the only way for small businesses to differentiate themselves from the competition is in the way they serve customers. Jack Michell talks with Jim Blasingameabout how to deliver world-class customer service on the small business radio program, The Small Business Advocate Show.
More interviews with Jack Mitchell
How one company publishes and operates by their stated values
How one American family business weathered the pandemic
Blending 20th century selling fundamentals with 21st century customer expectations
The five “Hug your customers” selling steps
Blending 20th century selling fundamentals with 21st century customer expectations