Learn from Apple's 5 steps of customer service

Follow Apple's five steps to sales success. Carmine Gallo joins Jim Blasingame to reveal the 5 steps of customer service used in Apple stores and why you should adopt them in your small business.

More interviews with Carmine Gallo

Overcoming the fear of delivering a business presentation

Featuring Carmine Gallo – September 26, 2014

Why most people need help with business presentations

Featuring Carmine Gallo – September 26, 2014

Why is Apple so successful with their retail stores?

Featuring Carmine Gallo – June 18, 2012

Interview with Carmine Gallo

Featuring Carmine Gallo – October 16, 2007