Small business customer care
Jack is the world's expert on lovin' up customers so they won't even think about going anywhere else. Don't miss this installment of customer care from Jack. His company also has recently acquired another clothing company and he talks about that process. Good stuff.
More interviews with Jack Mitchell
How one company publishes and operates by their stated values
How one American family business weathered the pandemic
Blending 20th century selling fundamentals with 21st century customer expectations
The five “Hug your customers” selling steps
Blending 20th century selling fundamentals with 21st century customer expectations