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Do you know what your close ratio is? Fabienne Fredrickson joins Jim Blasingame with a specific formula to determine how many prospects you need to achieve your sales growth goals.

How does Ex-Im Bank help small business grow through exporting? Fred Hochberg joins Jim Blasingame to discuss how Ex-Im Bank works with your bank to guarantee loans small business need to take advantage of an export opportunity.

How is the global economy for exporting? Fred Hochberg joins Jim Blasingame to discuss the Ex-Im Bank 2011 Annual Conference and why small businesses should consider exporting as a way to grow their business.

Ex-Im Bank president, Fred Hochberg, joins Jim Blasingame to talk about the financial support his organization provides small businesses entering the export market, including capital insurance and guaranteed loans for both products and services as low as $5,000.

Ex-Im Bank president, Fred Hochberg, joins Jim Blasingame to reveal the launch of the Global Access for Small Business initiative, which provides financial support for small firms that serve larger customers who are exporters.

What's the connection between optimism and business success? Fred Hochberg joins Jim Blasingame to propose that two of the characteristics of a happy person are optimism and energy, both of which are required for success is a small business owner.

Bridging the financial gaps is one of the main challenges for any small business exporter and Fred Hochberg talks with Jim Blasingame about all of the services and tools ExIm Bank has to help make exporting possible for small businesses, including direct lending.

The government is standing by to help small business experts, according to Fred Hochberg, as he explains to Jim Blasingame how the Ex-Im Bank will guarantee the financial elements of an export transaction to make sure small businesses get paid.

Want to know how your small business can thrive during and economic downturn? Fred Senn talks with Jim Blasingame about focusing on the fundamentals, including making sure your people are engaged, and how to make that happen.

What can small business owners learn from one of the leaders of the hospitality industry? Frederik joins Jim to talk about how loyalty programs are important, but they only work in tandem with excellent customer service.