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John Berlau joins Jim Blasingame to report on the FedNow payment system proposed by the Federal Reserve Bank, and why this plan could create a regulatory conflict of interest with banks and businesses.

John Berlau joins Jim Blasingame to report on the kinds of real-time payment systems available from private banks and tech companies, and why this capability should remain in private hands.

Jim Blasingame shares his ideas on separating the signal from the noise in the marketplace and workplace, and how to help our teams made that distinction.

Jim Blasingame reveals why CEOs have to learn how to differentiate the signal from the noise, including how to identify the signal that looks and sounds like noise, only because it doesn’t fit your paradigm.

Rick Maurer joins Jim Blasingame to reveal that any sustained, successful organizational change must include the engagement by your stakeholders, because they will be the ones who will carry out the transition.

Rick Maurer joins Jim Blasingame to reveal the essentialness of getting the attention of stakeholders before you try to implement your plan, so they understand the context of your idea.

Rick Maurer joins Jim Blasingame to reveal some of the factors that create energy and urgency for any new proposed change, including the need to make a compelling case.

Jim Blasingame reveals how mice, politicians and business owners should behave when the world shifts paradigms and someone moves your cheese.

Ramon Ray joins Jim Blasingame to discuss how to seek your highest and best use of your talents and develop your business model around that, while at the same time staying close to customers who don’t always need exactly what you offer.

Kristin Zhivago joins Jim Blasingame to reveal how to conduct, or contract with people who conduct, your digital marketing strategy, including not minimizing what you know about your own customer expectations.

Good ideas on this sensitive issue. » More

Good questions to ask yourselves you don't get the sale. » More

Great customer service ideas. » More

Great ideas for helping others remember your company » More

Great ideas for networking » More

Great ideas on how to avoid discrimination claims » More

Great ideas on how to make it through slow times. » More

Great ideas on how to respond to and retain e-customers. » More

Great ideas on maintaining a high level of customer care » More

Great ideas to get others to market for you » More