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Amy Kardel joins Jim Blasingame to discuss the idea of growing your own qualified people though in-house or external apprentice programs.

Leo Haviland joins Jim Blasingame to discuss the growth of cryptocurrency valuations, and if that is the current inflation implication that will one day assume an unfortunate, multi-faceted manifestation.

Leo Haviland joins Jim Blasingame to discuss the impact of government Monopoly money on Wall Street valuations, and the fact that eventually all of this will be reconciled, unlikely in an orderly manner.

Leo Haviland joins Jim Blasingame to discuss the future inflationary challenges created today by accommodative Fed monetary policies and the federal government spending trillions more than we have.

Megan Wintersteen joins Jim Blasingame to discuss how restaurants used technology and innovation to adjust to the pandemic shutdowns and lessons all of us can learn from their experience and creativity.

Megan Wintersteen joins Jim Blasingame to discuss the concept of a “ghost kitchen” being the coronavirus response by restaurants shifting away from serving their customers in-house with delivery/pickup.

Brad Huisken joins Jim Blasingame to discuss the essential nature of training your people how to sell and then turn customers into long-term relationships where they become your businesses cheerleaders.

Brad Huisken joins Jim Blasingame to discuss how to avoid having too much of your business coming from too few customers by having a customer loyalty strategy that spreads your exposure across more customers.

Brad Huisken joins Jim Blasingame to discuss the power of training your people on the single most important job at your company: creating customer loyalty.

Jim Blasingame reveals the direct connection between your success and how you show customers they’re justified in demonstrating their loyalty by returning to do business with you.

For a small business, being competitive is still essential. But in The Age of The Customer, relevance is a Customer’s prime expectation. Is your company ready? » More

America has honored its military veterans since World War I. Again this week, we recognize all who have taken the oath to defend our country, including those who served in the National Guard and Re... » More

Small business stakeholders helped Donald Trump in 2016. To find out why you should expect that to happen again in 2020, read on. » More

Smart business owners know there's a direct link between motivating employees to be successful in their assignments and the success of their business. Consider these six motivational best practices. » More

NFIB Chief Economist Bill Dunkelberg reports the Index fell 1.3 points, but still maintains a historically solid reading. » More

This is the final installment of Jim's 3-part series revealing the answers to small business's five financial mysteries. In this article, you'll get a better handle on how to manage your cash, acco... » More

Do you know the difference between profit and cash? If you don't and you think you could use a little help with your financial management, read on. This could be just what you need. » More

This is the first of a three-part series on how to prevent your company from joining those who are driving the increasing mortality of U.S. small businesses. In this installment: the demystificatio... » More

For most of the 20th century, Americans enjoyed what Jim Blasingame calls The Golden Age of Customer Service. Sadly, based on recent research, it appears we're in the Plastic Age. » More

As the Founder of your small business, you were likely the first to do every task. But your business can’t grow until you become a delegator, and you can’t delegate until you stop chasing the illus... » More