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John joins Jim to talk about paying attention to spending during the holiday season.

Ron joins Jim to talk about making a good first impression on new customers during the holiday shopping season.

Gene shares some tips with Jim on improving the way you manage your business's finances.

Steven joins Jim to talk about telling the truth, no matter how harsh, to keep your business reliable.

Len shares with Jim his observations of the ethical behavior of human beings and what needs to change if we are to survive.

As we approach the end of the year, Skip shares with Jim how to get more production out of the year. They also talk about how to prepare for 2004.

Jim and Anita talk about the importance of understanding business online, including e-customer service. Anita shares some tips on how to get people to come to your website.

Andrea joins Jim to help the people who aren't good at breaking the ice.

Ken spends some time with Jim on Thanksgiving morning to talk about the Kiplinger Letter. Tax cuts are high on the list, and Ken gives some details on the legislation that includes tax revisions.

Jim and Bill talk about the good news in the economy and the growth in consumer confidence and profit.