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Abdullah joins Jim to discuss how his father founded a tiny watch company 15 years ago and today has grown it to significant small family business jewelry store in America. Abdullah and his family are beneficiaries of the great work of the Arnold Palmer hospital as a result of their premature daughter who weighted 1 lb at birth and who has become a beautiful energetic 2 year old.

Dr. Alexander is one of the pioneers of neonatal care in America. And he joins Jim to talk about the important work that the Arnold Palmer hospital does for children including premature babies as small as one pound. He reports that 20 years ago a 1 lb premature baby would have no chance of survival while today the survival rate is 85%.

Bill and Jim talk about the most recent survey Bill has conducted with America's small business owners about how the economy is going. Bill also explains in plain English how the trade deficit and whether we should be concerned about it.

Bill joins Jim to talk about the legal issues involved in protecting and securing the health information of employees.

Brad joins Jim to talk about the best (and worst) ways to make a first impression with customers, starting with answering the phone.

John joins Jim to talk about the how and why of training our employees to do a better job of serving our customers.

Joan and Jim talk their coverage of the most recent Kiplinger Letter by talking about the potential civil war in Iraq and what it would mean to the world if that happened. They move on to talk about the current state of the economy, with emphasis on hiring levels for last month as well as inflation. Next topics include health care, business costs, immigration and the ATT/Bellsouth merger.

Jim reports on the progress being made in Congress to pass the Small Business Health Care bill that would allow small businesses to band together in various organizations to acquire group rates on health care insurance.

Russ and Jim talk about zoning issues that can derail a potential purchase of a small business, how to find them and how to fix them. They also talk about some of the imminent domain challenges that property owners are having across America today.

Wilma introduces Jim and his audience to Margaret Barton, the Executive Director of the National Women's Business Council, as the three of them celebrate National Women's History Month talking about the great advancements that women have achieved in the marketplace.