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Franchising is an extremely important part of the U.S. marketplace, especially for small businesses, and Danny joins Jim to talk about how his company's success as a franchiser, and what to ask a franchiser if you're thinking about buying a franchise.

The result of the recent Congressional elections are settling in and John and Jim talk about what the new Congress will mean for all of us, and small business in particular.

One of the keys to success for small businesses in the 21st century is being able to attract the best employees, including providing benefits. Jerry and Michael joins Jim to talk about some of the steps to take to develop and deliver a comprehensive benefits package.

The Internet is evolving into a new generation of capability and Anita talks with Jim about what small businesses need to know to take advantage of this new era. <br></["br"]>

Retail is still the largest small business sector, and still the one that needs the most improving. Bob talks with Jim about what small retailers need to know to be successful in the 21st century.

As the holidays approach, most of us need a little help deciding how and what to give to our employees and customers. Joyce and Jim talk about some of the gift-giving best practices. <br></["br"]>

Trademark dilution is an issue that affects small businesses, and David talks with Jim about some of the steps to take to make sure your marks aren't being deluted and that you're not deluting someone else's mark. <br></["br"]>

It's the holidays and Kelly joins Jim to talk about the best toys for Christmas.

Employees in small businesses want more than compensation to be happy, and Terry talks with Jim about some of the things you need to know to have, and keep, satisfied employees

Differentiation is a very important thing for small businesses to accomplish in the marketplace, and Lois talks with Jim about how to do that, especially during the holidays. They also discuss some customer care tips.