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Arnold and Jim talk about how to do a better job at customer service, and the value of taking care of your existing customers, including the golden rules of customer care.

Azriela joins Jim on the Jewish holiday, Passover, and talks about what Passover means to Jews. After that, they move on to discuss strategies to overcome your fear of rejection, and how to succeed with that information.

Grace-Marie talks with Jim about the current and potential political mismanagement of healthcare in the United States, and how small business owners are discriminated against with respect to providing healthcare benefits to employees.

Azriela joins Jim to talk about the problems, opportunities, surprises, benefits, and critical steps to starting a business with someone you know.

Marc is one of our favorites, especially when it comes to helping us visualize where we want to be in our personal and professional lives. Marc talks with Jim about how his business career began. It's a great story you don't want to miss.

Marc talks with Jim about how he came to transition from the performing arts to business. Marc talks about how his 5 year plan took 10 years to complete. He worked other jobs while he was developing his business. Marc also introduces us to what he calls "Your ideal scene". This is an excellent interview for those who are in a hurry to start a small business.