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Jim is broadcasting live from the Business Matchmaking Program being conducted in Birmingham, AL., and Fred joins him to discuss how this program is helping small business. The SBA, with support from corporate sponsors, is conducting these events around the country, to put small businesses in front of larger government contractors and Federal agencies to give these small companies the opportunity to do business with the government.

Jim and Andrea talk about ways to keep customers close to your heart in order to keep them coming back. Andrea explains how a little extra research can go a long way.

Tom and Jim talk about the ups and downs of small business and where it is going. They talk about the competition in small business.

Jim and Alexis talk about SPAM and bulk email. They discuss filters that prevent your customers from receiving your newsletters they sign up for. They go on to talk about solutions to these problems.

Jim and Annabel talk about the growing telecommunications expenses and how to put all of them together.

Kristin explains to Jim how to get started with team building. They talk about who your team is and how it works. They go on to give tips on how to tighten up your team meetings.

Andrea joins Jim on the show to talk about business development. She says looking at current customers and your relationships with them will help grow your business.

Marc joins Jim to talk about what fatherhood has meant to him and how it has changed his life.

Jim and Alan talk about what is going on in the world of technology.

Adam joins Jim to discuss the FCC ruling which, based on the 1996 Telecommunications Act, further liberalizes the ownership of media companies.