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Do you know what positive deviant means? Rick talks with Jim about this and explains to identify the positive deviants in your small business and then clone that behavior around your organization.

Does our personality determine how we deal with change? Pierce and Jane talk with Jim about this and how to manage the different personalities in our organization when change is occurring.

Does our personality determine how we deal with change? Pierce and Jane talk with Jim about this and how to manage the different personalities in our organization when change is occurring.

How much does motivation play in successful small business management? Dave talks with Jim about this and explains how to look in the mirror to determine if you're a successful motivator.

Are you a rebel or a renegade entrepreneur and why does it matter? Christine joins Jim to explain what the difference is and which one is best for long-term success.

What do you do with your low-performing employees? Quint and Jim talk about the toll this type of employee is taking on your business and what to do about them.

Jim O talks with Jim B about the ongoing impact of the sub-prime mortgage meltdown and how it's playing out across the economy. They also talk about other issues, including consumer protection, small pharmacies, the use of voice over Internet, and of course, a number of the economic forecasts that Kiplinger is famous for.

How are America's small businesses doing? Chad talks with Jim about the research he conducts on the strength of small business, and the news is good.

What is the most important moment in the marketplace? Jim A joins Jim B to talk about this moment -- when employees meet customers -- and how to define, measure and improve it.

What's the best way for small business to use money borrowed from a bank? Gene talks with Jim about how small businesses should manage the different kinds of working capital available to them, including bank debt, and blend them together into a successful capitalization plan.