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What does being customer focused looks like? Scott Swedenburg joins Jim Blasingame to talk about why, in The Age of the Customer™, being customer focused is essential to being successful.

Kiplinger reports on state budget deficits and the economy. Kiplinger's Jim Ostroff joins Jim Blasingame to discuss dire budget issues by most of the states, plus the long-term impact of falling inflation and stubborn unemployment.

How could cloud telephony services put your phone capability on steroids? Irv Shapiro talks to Jim Blasingame about how cloud computing is leveling the playing field for small business, including exciting new telephony applications.

Why shouldn't you put all your investment capital in your small business? Bob Fischer joins Jim Blasingame to talk about why small businesses should diversify their retirement investing, including how to invest so you don't get run over by the Wall Street machine.

How is branding for small business affected inThe Age of the Customer™? Tom Asacker joins Jim Blasingame to talk about how the value of branding in The Age of the Customer™ is actually evolving in favor of small businesses.

What are the right first steps to take when starting a small business? Bob Kustka joins Jim Blasingame to talk about the critical steps he and his partner took to make sure their small business start-up got off the ground successfully.

Should you be taking risks with trust? Arky Ciancutti joins Jim Blasingame to talk about the idea of taking risks within your organization by managers opening up their practices to allow more input, and making employees believe they can risk offering their ideas.

Are women entrepreneurs different from their male peers? Tera McHugh joins Jim Blasingame to talk about the unique issues women entrepreneurs face and how her organization supports them.

Is there a conflict between Wall Street and Main Street? Gary Moore joins Jim Blasingame to talk about why Wall Street has become a self-serving organism and currently is the tail that's wagging the marketplace dog.

What can we learn from the younger entrepreneurs? Donna Fenn joins Jim Blasingame to report on Inc. Magazine's "30 Under 30," which identifies the top young entrepreneurs, and what entrepreneurs can learn from each other.