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Courage is being brave after you’ve had time to think about it. Bill Treasurer joins Jim Blasingame with two rules of being a courageous leader, be the first one to jump in and demonstrate why you’re excited about your small business.

The 21st century differentiator is values, not products. Jack Mitchell joins Jim Blasingame to talk about how the way businesses differentiate themselves from the competition is not with products, but with the values they demonstrate.

How to make best practices work with innovation. Robert Brands joins Jim Blasingame to report on what he learned about combining best practices with innovation during a trip around Antarctica.

Don't hire employee, acquire leaders. Rick Smith joins Jim Blasingame to talk about why it's more important for the long-term success of your business to acquire people who are or can become leaders, not just employees.

One way or another, one day you will leave your company. Rick Smith joins Jim Blasingame to talk about the process of small business succession planning, including hiring, training and allowing your executive replacement to lead.

Give customers what they need and they will help you capitalize your business. Rick Smith joins Jim Blasingame to reveal how he has started two businesses by using customer revenue to grow organically, without outside investment.

The cost of starting a business has been drastically reduced because of technology. Phil Simon joins Jim Blasingame to discuss the efficient power of technology's 5 enablers: cloud computing, SaaS, open source technology, mobile, and social technology.

Are you benefiting from the new technology or becoming a victim of it? Phil Simon joins Jim Blasingame to discuss how the evolution of technological innovation is benefiting small business both in capability and pricing.

Could just listening to customers put profits on your bottom line? Peter Meyer joins Jim Blasingame to reveal how asking good questions and listening to what customers say could be the quickest way to increase revenue and profits.

Are you delivering value you're not charging for? Peter Meyer joins Jim Blasingame to talk about the possibility that you're providing customers with valuable warranties, but aren't charging for it, and how to correct this.