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If you survived the Great Recession, you've learned some things. Stephen Baum joins Jim Blasingame to discuss some of the decisions the best CEOs are making about growth, now that they've learned how to survive.

Use the 65/35 rule of communicating – listen 65% and talk 35%. Karen Reisman joins Jim Blasingame to reveal two components for empathic communication, listen before you speak and, tell what you know and what you don’t know.

How can you better make connections through referrals? Joanne Black joins Jim Blasingame to reveal that making referrals can actually improve relationships on both ends of the referral.

Perfecting the middle piece of the referral puzzle, the introduction. Joanne Black joins Jim Blasingame to discuss why the referral introduction step is so important and how you can improve this critical element of referral selling.

What is your main job as the CEO of your small business? Jim Blasingame talks about your most important job as a CEO, which is managing the relationship between challenges and opportunities.

The "M" recovery continues. Jim Blasingame talks about his 2009 prediction that we were headed for an "M", for marathon, recovery, why recent polls make that prediction a prophecy and what that means for your small business.

Businesses on Main Street may be financially stronger than their banks. Tracy Eden joins Jim Blasingame to discuss the continued challenges of the banking industry and whether that is one reason most small businesses are not borrowing.

Is the banking industry ready to help small businesses? Tracy Eden joins Jim Blasingame to discuss the political and regulatory dynamic between the Federal Reserve and banks and what that relationship means to small business.

Marketing is as important as selling. Fabienne Fredrickson joins Jim Blasingame to discuss the process of developing prospects and putting them into your sales pipeline to produce sales revenue as they mature into customers.

How is book publishing changing? Dan Poynter joins Jim Blasingame to discuss ebooks and the inevitable demise of classic brick and mortar book stores and traditional book publishing companies.