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What are you doing to encourage customer loyalty? Ranjith Kumaran joins Jim Blasingame to discuss the success of customer loyalty programs and the innovative programs available for small businesses.

If you were one of Obama’s advisors, how would you advise him on his jobs plan? Sam Norwood joins Jim Blasingame to discuss what and how Obama should say in his jobs speech to inspire confidence in the economy.

Is the economy starting an upward trend? Sam Norwood joins Jim Blasingame to report on increased sales growth, capital expenditures and availability and employment, which is great news for the economy.

Finally, some good news on business optimism. Sam Norwood joins Jim Blasingame to report on this month’s Tatum survey, which indicates business owners are slightly more optimistic about the future.

Do you know what it means to be an ISO quality certified company? Leslie Kossoff joins Jim Blasingame to discuss the history, evolution, requirements and costs of the ISO quality certification process.

How much do you know about cloud computing? Jim Blasingame reveals the results of a Small Business Advocate poll in which almost two-thirds of respondents say they have adopted cloud computing.

Technology allows a small business to have the same processing power as big businesses. Ramon Ray joins Jim Blasingame to discuss the impact of small business growth on America because of the incrementalization of technology.

With all the information you’re sent, do you need something to help you stay organized? Ramon Ray joins Jim Blasingame to discuss the prevalence of information overload and a great site to help you manage it successfully.

What does it take to be a small business influencer? Ramon Ray joins Jim Blasingame to discuss the criteria for identifying the 100 top Small Business Influencers.

Prospect for customers who will spend money in the next 90 days. Skip Miller joins Jim Blasingame to reveal Step 2 of Q4 sales growth: Find five new prospects who have money to spend in the next 90 days.