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Is your business going in the direction of your ego or your customers? Jane Pollak joins Jim Blasingame to explain why your business must adapt to evolving customer expectations, even if it hurts your ego.

How did Halloween get started? Ken Davis joins Jim Blasingame to discuss the origins of Halloween, including how today's traditions aren't much different from thousands of years ago.

Want to guarantee that customers will come back? Bob Negen joins Jim Blasingame to explain why the number one competitive advantage of a retail store is the ability to deliver an experience and connect with customers.

What lesson can small business learn from the Tea Party and Occupy Wall Street? Jim Blasingame uses the Tea Party and Occupy Wall Street to teach a small business lesson about how to write and tell your own brand story.

Let the U.S. Commercial Service be your partner in growing your business abroad. Doug Barry joins Jim Blasingame to discuss how the U.S. Commercial Service can help your small business create and execute a successful exporting strategy.

After years of languishing, the U.S. has signed three new trade agreements. Doug Barry joins Jim Blasingame to discuss why it's good news that the U.S. has new Free Trade Agreements with Panama, Columbia, and South Korea.

Studies show experience alone is not the best criteria in hiring. Herb Greenberg joins Jim Blasingame to discuss tapping into non-traditional talent - hire for who the person is, not just what they’ve done.

Are the Tea Party and the Occupy Wall Street movement compatible? Gary Moore joins Jim Blasingame to compare how the Tea Party and Occupy Wall Street philosophies are compatible as well as how they diverge.

Think of young people as reverse mentors. Jack Uldrich joins Jim Blasingame to talk about why, in this era of accelerated change, a younger employee or intern can become a reverse mentor, if your ego will allow it.

Most of what you learned in the 20th century is now obsolete. Jack Uldrich joins Jim Blasingame to discuss why, in the 21st century, what you have yet to learn is more important than what you do know.