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Do you know where your business is going? Rich Horwath joins Jim Blasingame to talk about why strategic planning is required for your business to make the transition from one year to the next.

In this second of two segments, Jim Blasingame concludes the results of his 2011 predictions, including his forecast that Gingrich would be leading in GOP polls at the end of 2011, plus his 2011 accuracy rating and 11-year average.

In this first of two segments, Jim Blasingame reviews his 2011 predictions, compares them with what actually happened and his score. Topics include small business trends, the economy, politics and even a little sports.

What will it take to make capital available for new franchise owners? Joel Libava joins Jim Blasingame to discuss some of the issues around funding the purchase and start-up of a new franchise, including for veterans.

You probably already know what is necessary to write your book. Joel Libava joins Jim Blasingame to discuss the process of writing and publishing his first book on franchising.

Why do employees need to practice the company values? David Friedman joins Jim Blasingame to discuss how to have a values discussion with your employees and create values rituals that help them practice those values.

Have you talked with employees about your corporate values? David Friedman joins Jim Blasingame to discuss the impact that corporate values have on the short and long-term performance of your business.

Should you outsource the evaluation of your website traffic data? Philippa Gamse joins Jim Blasingame to discuss why you should hire a pro to evaluate your web traffic, but do not outsource how your business strategy is applied.

Don’t presume trends in your storefront are the same as on your website. Philippa Gamse joins Jim Blasingame to discuss how to use Google Analytics to compare online customer activity with your traditional in-store customer behavior.

Do you know how your web strategy is performing? Philippa Gamse joins Jim Blasingame to explain how to use Google Analytics to track the effectiveness of your website.