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There are four key crisis management steps. Jane Jordan-Meier joins Jim Blasingame to reveal the four most important steps to take when a business experiences a crisis.

What can we learn about crisis management from the Obama administration? Jane Jordan-Meier joins Jim Blasingame to use the Obama administration's handling of the Libya attacks as a clinic on how NOT to handle a crisis.

What's a dictionary? David Skinner joins Jim Blasingame to talk about the history of dictionaries, how they were developed and published, and why we have generations who have never used one.

For good or bad, America's language has evolved. David Skinner joins Jim Blasingame to talk about how America's language has evolved and not always in a good way, plus how much Webster's legitimizing of the word "ain't" contributed.

Did the 1961 Webster's Third Dictionary change America? David Skinner joins Jim Blasingame to discuss America, its language, and and how the Webster's Third Dictionary caused controversy by legitimizing "ain't."

How do values contribute to business success? Trudy Evans joins Jim Blasingame to talk about the power of establishing core values of a small business that inspire employees and make customers want to come back.

What does it take for a small business to make it 15 years? Trudy Evans joins Jim Blasingame to reveal the secrets to success that have allowed her to reach a 15 year anniversary of her small business.

Authorize employees to extend your guarantee. Peter Meyer joins Jim Blasingame to reveal some of the benefits of empowering employees to extend the company guarantee to customers.

Guarantee success by guaranteeing your work. Peter Meyer joins Jim Blasingame to reveal reasons why guaranteeing your work with customers is the straightest path to long-term success.

How much will hyper-inflation hurt small business? Bill Dunkelberg joins Jim Blasingame with the NFIB report to say talk about how hyper-inflation will hurt small business and the likelihood of that possibility.