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When is the best time to ask a customer for a referral? Joanne Black joins Jim Blasingame to discuss how and when to ask customers and contacts for referrals, plus how to use social media as part of your referral strategy.

Do you know what your sales process is? Joanne Black joins Jim Blasingame to define the sales process and encourage you to identify the steps that make a successful sales process for your business.

There is a new deduction for home offices. Carla Caldwell joins Jim Blasingame to report on the new home office deduction, plus why the new cloud accounting technology can help you produce better tax and financial records.

Don't leave money on the IRS's table. Carla Caldwell joins Jim Blasingame to remind you to keep all expense records and reveal technology that will help you, plus news about equipment expensing limits for 2013.

You don't have to perform unnatural acts to adjust to the new marketing resources. Ed Abel joins Jim Blasingame to reveal how to keep all of the new marketing and social media options in perspective with your existing practices.

Are you feeling overwhelmed by all the new marketing options today? Ed Abel joins Jim Blasingame to help put all of the marketing and social media options into perspective so you can make decisions that produce results for you.

Helping someone die with dignity is a wonderful gift. Jim Ballard joins Jim Blasingame to talk about ways to talk to and with loved ones who are at the end of life, to help them die with dignity and leave you with fewer regrets.

Why is the subject of dying so difficult to deal with? Jim Ballard joins Jim Blasingame to help us understand how to deal with the end of life experience in a conscious way so that we can handle with the experience in a dignified way.

Leigh Branham joins Jim Blasingame to explain that employees are too passive in their workplace engagement and need to look for ways to add value to the business.

Leigh Branham joins Jim Blasingame to explain that employee engagement isn't just the responsibility of the employer, it's the responsibility of the employee too.