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How this bank did extraordinary things in extraordinary circumstances. John Bradberry joins Jim Blasingame to report on how Hancock Bank provided a clinic on customer service when Hurricane Katrina hit the Gulf Coast.

Step into your power as a speaker. Ruth Sherman joins Jim Blasingame to reveal how the best speakers "step into their power" and deliver excellent messages with energy and passion.

What does a speaker's body language say to the audience? Ruth Sherman joins Jim Blasingame to reveal why the body language of a speaker conveys information - positive or not so much - to his or her audience.

What will it take to get Medicare on a firm financial footing? Diana Furchtgott-Roth joins Jim Blasingame to propose that means testing and choice are the best elements of reform to put Medicare on a sustainable footing.

Which party has the best approach to reforming Medicare? Diana Furchtgott-Roth joins Jim Blasingame to compare the differences between the Democrats and Republicans on how to reform Medicare by paying caregivers less or providing premium support.

What is the greatest entitlement problem? Diana Furchtgott-Roth joins Jim Blasingame to reveal why Medicare, of all the entitlement programs, is going to be the most difficult to get to a sustainable condition.

Since when does it take courage to be profitable? Ruth King joins Jim Blasingame to reveal why it takes courage to face up to the tough decisions required to operate a profitable business.

Why are some people profitable and some aren't? Ruth King joins Jim Blasingame to report on two small business owners, one who had the courage to be profitable and one who didn't.

How is your brand enduring in the authentic era? Doug Levy joins Jim Blasingame to reveal what companies have to do to create and maintain a sustainable brand as customer expectations demand more transparency.

Are you frustrated because your marketing strategy isn't working? Doug Levy joins Jim Blasingame to reveal that customer expectations have produced the "Authentic Era" of marketing, where what you say has be be supported by what you do.