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Are you making the expectations journey with customers? Jim Blasingame reveals the journey of customer desires, from need to want to expect, and why you have to make this journey with them.

What's the difference between a 501(c)(4) corporation and a 501(c)(3). John Fox joins Jim Blasingame to explain the difference between a 501(c)(3) corporation and a 501(c)(4), and discuss the IRS controversy.

The U.S. tax code does not serve us well. John Fox joins Jim Blasingame to reveal why the U.S. tax code is broken and how certain changes could simplify it and lead to greater economic growth.

Take a lesson from successful customer-focused companies. Chuck Wall joins Jim Blasingame to report on how highly successful companies got that way by how they talk with and respond to customers.

Who has the most power in your business? Chuck Wall joins Jim Blasingame to talk about how control of your relationship with customers has shifted from you to your customer, and why.

Are you ready for a single payer health care system? Avik Roy joins Jim Blasingame to talk about what our attitude will be about Obamacare after it is fully instituted in 2014.

Are you prepared for the employer mandate of Obamacare? Avik Roy joins Jim Blasingame to talk about how the employer mandate will affect small businesses, and a possible way to legally work around it.

Are you ready for more IRS in your life? Avik Roy joins Jim Blasingame to report on the way Obamacare creates a much more intrusive role for the IRS as the chief taxer and compliance enforcer for every American citizen and business.

Do you have a project graveyard? Michelle LaBrosse joins Jim Blasingame to explain why projects get started but don't get finished, including how to eliminate the distracting elements that create these failures.

Why would we give the IRS more access to our private affairs? Barbara Weltman joins Jim Blasingame to talk about why we should be concerned about giving the IRS more control over our lives as the enforcer of Obamacare compliance.