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Gary Sirak joins Jim Blasingame to reveal how his team took the Engagement Multiplier survey but he was the only one who failed, and why this was a wake-up call for this small business owner.

Rick Maurer joins Jim Blasingame to reveal what you have to do to set the stage where employees will contribute to change to the level that it changes the boss’ thinking.

Rick Maurer joins Jim Blasingame to reveal that the most important question to ask about whether your organization can change successfully is to yourself: Am I willing to be influenced?

Peter Meyer joins Jim Blasingame to reveal three questions that will show customers you want to be part of the solution and not just sell them something.

Peter Meyer joins Jim Blasingame to reveal the four things you must do if you want to find and keep customers for the long term, including paying attention and delivering.

Peter Meyer joins Jim Blasingame to reveal that there are three reasons why customers choose to do business with one company over another, but only the one based on value is sustainable.

Tamra Chandler joins Jim Blasingame to reveal that it’s not just the millennials who aren’t responding well to performance management practices in the 21st century.

Tamra Chandler joins Jim Blasingame to reveal the weakness of classic performance management and offer suggestions on a better way to evaluate and lead people.

Bill Dunkelberg joins Jim Blasingame to discuss some of the reasons the economy is still stagnant seven years after the end of the Great Recession.

Mark Siebert joins Jim Blasingame to report on the continued assault on the franchise industry by the Obama NLRB and the type of employment relationships this industry has had for generations.