Are your business policies turning off customers?

Tom Borg joins Jim Blasingame to reveal some of the mistakes businesses make with their operating policies that turn off customers, like not having convenient opening hours, or customer-friendly websites, including mobile.

More interviews with Tom Borg

Post-pandemic conversations you should be having with customers

Featuring Tom Borg – April 26, 2021

Getting employees ready for the post-pandemic economy

Featuring Tom Borg – April 26, 2021

Use a mission statement to tell your values story

Featuring Tom Borg – February 26, 2021

Does your small business have a mission statement?

Featuring Tom Borg – February 26, 2021

Use a mission statement to tell your values story

Featuring Tom Borg – February 08, 2021