Tom Borg

How to train for the Moment of Truth

Featuring Tom Borg - September 29, 2016

Tom Borg joins Jim Blasingame to reveal that the best way to be prepared for a Moment of Truth with customers, is by training employees with specific contact training.

More interviews with Tom Borg

Tom Borg
Post-pandemic conversations you should be having with customers
Featuring Tom Borg – April 26, 2021
 Tom Borg
Getting employees ready for the post-pandemic economy
Featuring Tom Borg – April 26, 2021
 Tom Borg
Use a mission statement to tell your values story
Featuring Tom Borg – February 26, 2021
 Tom Borg
Does your small business have a mission statement?
Featuring Tom Borg – February 26, 2021
 Tom Borg
Use a mission statement to tell your values story
Featuring Tom Borg – February 08, 2021
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