Is your business ready for the “moment of truth” with customers?

Tom Borg joins Jim Blasingame to reveal the many different kinds of “Moment of Truth” your company experiences with customers, from online to the telephone.

More interviews with Tom Borg

Post-pandemic conversations you should be having with customers

Featuring Tom Borg – April 26, 2021

Getting employees ready for the post-pandemic economy

Featuring Tom Borg – April 26, 2021

Use a mission statement to tell your values story

Featuring Tom Borg – February 26, 2021

Does your small business have a mission statement?

Featuring Tom Borg – February 26, 2021

Use a mission statement to tell your values story

Featuring Tom Borg – February 08, 2021