Do you know your new customers to old ratio?
Tim Berry joins Jim Blasingame to reveal why you should track the customer history of your sales to see if you have the most profitable mix of old customers to new.
More interviews with Tim Berry
Tim Berry’s Razor: “Deliver value to customers”
Don’t let content prevent you from the essential context of business planning
The power of business planning fundamentals
Wrapping up 20 years of radio broadcasting
What hasn’t changed in the past 20 years in the marketplace?