Keep it simple to get valuable information from customers
The best way to discover customer expectations is to keep your contacts simple. Tim Berry joins Jim Blasingame to reveal the power of simple polling of customers, one question at a time, can keep you connected to what customers are thinking.
More interviews with Tim Berry
Tim Berry’s Razor: “Deliver value to customers”
Don’t let content prevent you from the essential context of business planning
The power of business planning fundamentals
Wrapping up 20 years of radio broadcasting
What hasn’t changed in the past 20 years in the marketplace?