Improve your small business attitude by really listening to your customers
Steven Gaffney joins Jim Blasingame to reveal insights for business owners to improve their attitude, including how to listen to your customers as if you don’t know them and how to disregard what customers say they want and instead, talk to them about what they need.
More interviews with Steven Gaffney
Claiming your power involves some risk-taking
Are you prepared to claim your personal power?
How to create a powerful culture that serves powerful teams
Identifying the three types of human responses to challenges
The four phases of finding growth opportunities in a crisis
Articles by Steven Gaffney
8 Ways to Jump Start the New Year
Do you want to get off to a good start in 2016? Steven Gaffney offers 8 simple things you can do to make this your most meaningful year yet.
The Power of Appreciation
Steven Gaffney explains how to Create an Organizational Culture of Appreciation that Impacts the Bottom Line
The Halloween Principle
Steven Gaffney shares his Halloween themed advice about being spooked.
Beware of the 5 Communication Myths!
Steven Gaffney covers the top 5 communication myths and how to handle them.
“How to Listen for the Real Message”- Lesson Learned from My Mother
Steven Gaffney shares advice on how to make sure you are listening to what others are saying.