How to get the backbone to fire a long-time customer
Steve King joins Jim Blasingame to reveal how to identify customers that are putting your business in jeopardy, and how to identify the data that will give you the backbone to fire them if they won’t let you make the right adjustments.
More interviews with Stephen King
Finding the right tools to help you with activity-based financial management
Breaking projects – and customers – into their own Gross Profit report
The power of developing a job costing financial discipline
Measuring human performance against the five business drivers
Comparing business success drivers with human resources practices