Connecting bad customers with employee growth
Stephen King joins Jim Blasingame to reveal the first step to help you fund the investment of a new hire is replacing a low-profit customer with a new, higher profit customer.
More interviews with Stephen King
Finding the right tools to help you with activity-based financial management
Breaking projects – and customers – into their own Gross Profit report
The power of developing a job costing financial discipline
Measuring human performance against the five business drivers
Comparing business success drivers with human resources practices