Ruth Sherman

Small business lessons from the Toyota recall fiasco

What PR lessons can small businesses learn from the Toyota product recall fiasco? Ruth Sherman joins Jim Blasingame to offer several tips and best practices that you should apply when communicating with your customers, whether the news is good or bad.

More interviews with Ruth Sherman

Ruth Sherman
The challenges of presenting using online video platforms
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Making the most out of online video meetings
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One person’s Ted-X talk experience, from proposal to delivery
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The difference between a Ted and a Ted-x Talk
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How to reconcile the generational differences in the workplace