Three ways to turn complainers into brand loyal customers
Rob Grede joins Jim Blasingame to reveal three things you have to to if you want to turn customers who have a complaint into brand loyal customers, which Rob calls the "3 Rs".
More interviews with Robert Grede
Strengthen your credibility by developing a strong personal brand
Why the power of branding pervades all market activity
Strengthen your credibility by developing a strong personal brand
Why the power of branding pervades all market activity
Key considerations in any business acquisition – it’s not all money