Why do so few unhappy customers complain?
Rob Grede joins Jim Blasingame to reveal research on how many unhappy customers actually complain and why you should understand these numbers.
More interviews with Robert Grede
Strengthen your credibility by developing a strong personal brand
Why the power of branding pervades all market activity
Strengthen your credibility by developing a strong personal brand
Why the power of branding pervades all market activity
Key considerations in any business acquisition – it’s not all money