The power of helping your customers help their customers
Influence customers by putting yourself in their shoes. Rick Maurer joins Jim Blasingame to reveal how to influence customers by focusing on their concerns and opportunities, not your products.
More interviews with Rick Maurer
Installing fresh batteries in your team requires clarity and engagement
Putting fresh batteries into your post-pandemic organization
Get out of your own way to be in the moment
Seize more engagement moments by asking more questions
How to not miss an engagement moment with your people