When customers are your co-owners

How has customer relationships evolved? Simon Mainwaring joins Jim Blasingame to explain that customer expectations dictate that your marketing messages connect with your performance.

More interviews with Ornella Grosz

How Gen Y and Baby Boomers survive each other

Featuring Ornella Grosz – January 28, 2013

Resolving tension between Baby Boomers and Gen Y

Featuring Ornella Grosz – January 28, 2013

Learning long-term financial planning

Featuring Ornella Grosz – May 09, 2012

Getting honest about your relationship with money

Featuring Ornella Grosz – May 09, 2012

What are the spending habits of Gen Y?

Featuring Ornella Grosz – February 17, 2012