Leigh Branham

Are you policies poisoning customers relationships

Do you have policies that are good for your business but not for your customer? Leigh Branham joins Jim Blasingame to discuss how dangerous policies can be when they have the result of making you irrelevant to customers.

More interviews with Leigh Branham

Leigh Branham
Do you know the true cost of employee turnover?
Leigh Branham
Two types of employee turnover: preventable and inevitable
Leigh Branham
Do you know the true cost of employee turnover?
Leigh Branham
Two types of employee turnover: preventable and inevitable
Leigh Branham
How expectations impact the definition of a “good job”