The personality of your audience has changed
Are you aware that the personality of your customer base has changed? Kristin Arnold joins Jim Blasingame to discuss what to do about the fact that 21st century customers are higher maintenance than even five years ago.
More interviews with Kristin Arnold
Don't sabotage your own leadership success
How is your team-building vocabulary?
Connecting management actions with their words
Are you communicating your ideas effectively?
Are you delivering customization to customers?
Articles by Kristin Arnold
Get Your Green Team Together and Help Save the Environment
What can your business do to help the environment? Kristin Arnold offers some suggestions.
Look at the Team’s Dashboard Indicators
Do you recognize your team's gauges? Kristin Arnold points out the dashboard indicators for your team's health.
Playing Well with Others Can Result in a Winning Review
What makes a good team player? Kristin Arnold thinks it's about the small stuff, and she offers you some tips.
Chart Your Team’s Progress
Your team’s dashboard lets the team know how they are doing.
Follow Up to Follow Through
Are you having trouble getting your team to follow-through on their tasks?