Why do you fear negative online reviews so much?
John Swanciger joins Jim Blasingame to report on recent research that shows small business owners aren’t as prepared to deal with negative online reviews as they need to be.
More interviews with John Swanciger
How Amazon is filling the Main Street retail vacuum with stores
Should small businesses be worried about Amazon’s new cashier-less stores
Where will Amazon put their new Headquarters?
What will cause small businesses to adopt more artificial intelligence?
Manta research: Artificial intelligence isn’t much in evidence in small businesses