Do you have a customer plan?
John Sculley joins Jim Blasingame to reveal the difference between a business plan and a customer plan and explain why the latter is becoming more important.
More interviews with John Sculley
The future of corporate America will be more horizontal and less vertical
How artificial intelligence (AI) is changing the nature of work
A healthcare visionary reveals the future of this sector
How tech contributes to health care reform, plus Wall Street v Main Street
What he would do to help the government reform health care