John Dini

How "hello" and "thank you" can help you beat the competition

John Dini joins Jim Blasingame to share a story about Publix and how their good customer service, including saying "hello" and "thank you" are putting their competitors out of business.

More interviews with John Dini

John Dini
What we’ve learned about the election process this year
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Conveying business ownership to younger stakeholders, like family and employees
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Post-pandemic reality check for senior Baby Boomer business owners
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How coronavirus accelerated Baby Boomer business owner retirement
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Prepare for a different supply chain world post-pandemic