Connect with others with the practice of active listening
The way to connect with customers and employees is with active listening. Jim Ballard joins Jim Blasingame to talk about the benefits of active listening with both customers and employees, including examples of how to do it.
More interviews with Jim Ballard
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Articles by Jim Ballard
Casting Out Fear Of The Unpredictable
Courage means facing our fears and moving ahead anyway.
Making the Most of Interruptions
How to get more out of your day
Upgrading The Way You Talk To Yourself
How to stop talking trash to yourself
Living By Our Headlights
Make sure you know where you are going.
Balancing Work And Family, Creating PMOTs
Wonderful ideas on enhancing your family life without sacrificing your business