Bad customers vs. customers behaving badly
Ilise Benun joins Jim Blasingame to explain that if you don't have a strong marketing plan in place, you ten to say yes to customers who are not ideal and create problems, plus why you are setting a customer relationship up for failure if you're not discerning about how you work.
More interviews with Ilise Benun
How impressive and productive is your online first-impression?
Should consultants create online courses?
Is video right for your marketing strategy?
When should you prospect on LinkedIn?
Is intrapreneurship even possible today in corporate America?
Articles by Ilise Benun
14 Lame Marketing Excuses (and Counting)
My latest mission is to uncover as many lame marketing excuses as I can and show you how lame they (not you) are!
Value-based pricing in action
Ilise Benun explains how to handle clients that don't understand marketing.
10 Things You Need to Know About Your Prospects
Knowing the basic characteristics of your small business prospects, will help you be more successful in creating your customer communities.
Make It Short and Sweet
When introducing yourself to new prospects, what is the best technique? Ilise Benun gives an example.
Is This Cheating?
Where do you get your ideas for your blurbs to tell what your company does? Ilise Benun offers an easy suggestion.