Want better customer response? Ask better questions
Ellen Rohr joins Jim Blasingame to reveal that if you want to be able to get customers to talk, so you know what they’re thinking, you have to ask better questions and then shut up.
More interviews with Ellen Rohr
How franchisors help their franchisees become financial managers
Learning how to manage with current financial statements
The power of financial management for small business
How franchisors help their franchisees become financial managers
Learning how to manage with current financial statements
Articles by Ellen Rohr
The Most Interesting Blog Post in the World
Branding 101 – What I Learned from the Most Interesting Man in the World!
5 tips for wrangling the chaos
"Got a minute?"
That question can suck every minute out of your day. You want to be helpful and open. But when you become “at the effect” of everyone else, you may get frustrated. Maybe even sna...
You Are Never Too Old to Start a Business
Brain Trust member and frequent guest to The Small Business Advocate Show Ellen Rohr explains age really is just a number.