Thinking of customers as your organization’s last mile
Ed Harrington joins Jim Blasingame to discuss bringing customers into your plans for change, as if they were the last mile contributors on your change team.
More interviews with Ed Harrington
Converting from the pandemic sprint to a marathon pace
How one company handled work during the pandemic shutdown
Making your innovation look like leadership, not disruption
How to be more innovative during a pandemic
Making your innovation look like leadership, not disruption