Do you know your customers’ online expectations?
Dawn Fotopulos joins Jim Blasingame to reveal that the key to survival through the end of the pandemic and beyond is to know your customers’ online expectations, even if you don’t offer an e-commerce component.
More interviews with Dawn Fotopulos
Celebrating Women’s History Month: Being a woman in a masculine industry
Why the dental industry is an indicator of the health of an economy
How an award-winning book can help you with financial management
Why customers get mad if you don’t bill them monthly
The 5 stages of accounts receivable management